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About Us

The “Meta” in Hospitality

The term "Meta" comes from a Greek word that means "beyond”, referring to concepts that are a level above.

Meta-Hospitality catapults the hospitality industry into a new era, fusing expansive analytical insight with cutting-edge practices to radically enhance guest experiences and operational dynamism. It champions strategic foresight, self-reflection, and the embrace of breakthrough technologies to forge a more integrated and unforgettable service journey. This thrilling concept signifies a trailblazing shift towards a more ingenious, creative, and holistic ethos in the realm of hospitality, promising not just a service, but an exhilarating adventure for every guest.

Chef Luke Palladino

A Maestro Behind the Culinary Canvas

Chef Luke Palladino's 30-year culinary journey is defined by passion, innovation, and excellence. A Culinary Institute of America graduate, he spent five years working at over 20 restaurants in Italy, forging a deep connection to Italian cuisine and sustainable practices. His collaborations with renowned chefs like Emeril Lagasse and Paul Bertolli, and his time as executive chef at Venice’s Ristorante al Covo, established his global reputation.

Back in the U.S., Luke led dining concepts for top partners like Borgata, Caesars, and Wynn Resorts, while heading iconic venues such as Sinatra in Las Vegas. He later founded Meta-Hospitality, offering expertise in creating diverse restaurant and retail experiences for the hotel and casino industry. From fine dining to quick-service and catering, Luke continues to innovate, blending tradition with contemporary trends, solidifying his place as a visionary in modern hospitality.

Meet the Team

Luke Palladino
CEO
Shawna Bowman
Director
Farid Matraki
Retail Partner
John Egnor
Kitchen Design
Chris Rosano
Mixology
David Pichette
Media Production
Garrett Pattiani
Experiences & Entertainment

The Origins of Meta-Hospitality

Having led the launch of over 50 restaurants within the private sector, hotels, and casinos, Luke offers a wealth of specialized knowledge and expertise.

His rare insight encompasses both the developmental and operational domains, making him a formidable presence in the hospitality sector.

Developmental Front

Invisioning, planning, and executing restaurant projects from the ground up.

  • site selection
  • design coordination
  • menu development
  • financial modeling

Meta’s profound understanding of market dynamics, compliance with regulatory frameworks, and the knack for fostering fruitful relationships with stakeholders contribute to laying a solid foundation for every establishment under it’s aegis.

Operations

Meta-Hospitality orchestrates seamless restaurant operations that prioritize both guest satisfaction and financial efficiency.

His operational expertise encompasses staff training and development, quality control, cost management, and revenue optimization. He exhibits a remarkable ability to foster a culture of excellence among the team, ensuring adherence to the highest standards of service, hygiene, and customer engagement.

Furthermore, his aptitude in leveraging technology for operational efficiency, analyzing performance metrics, and adapting strategies based on evolving market trends demonstrates a seasoned approach to restaurant management.

Exemplary Guest Experience & Robust Business Performance

The cross-pollination of developmental and operational skill sets enables Luke to navigate the multifaceted challenges of the restaurant business, ensuring a symbiotic balance between exemplary guest experiences and robust business performance. Each venture under Luke's leadership is a testimony to his multidimensional expertise, reflecting a legacy of thriving establishments that resonate with both culinary aficionados and the business ledger.